FAQ’S
Frequently Asked Questions
Didn't find your question?
No problem. Use the contact form below to send in your questions.
General Inquiries
What is HiJobber?
HiJobber is a modern job ecosystem that connects job seekers, employers, recruiters, and staffing agencies through a smart, easy-to-use hiring and job search platform.
Is HiJobber free to use?
Yes. Job seekers can create accounts and search for jobs for free. Employers and recruiters may choose from paid packages for job advertising and recruitment tools.
Do I need an account to use the platform?
You can browse jobs without an account, but you must create one to apply, post jobs, or manage recruitment activities.
Can I use HiJobber on my mobile phone?
Yes. HiJobber is fully responsive and works smoothly on mobile, tablet, and desktop devices.
For Job Seekers
How do I apply for a job?
Open a job listing and click the “Apply” button. You will either apply directly on HiJobber or be redirected to an external site, depending on the employer’s setup.
Can I upload my CV or build one on HiJobber?
Yes. You can upload your CV or create one using the built-in resume builder.
How do I track my job applications?
Your dashboard shows all applications and their current status, such as applied, shortlisted, or under review.
Will employers contact me directly?
Yes. Employers and recruiters may contact you via your dashboard messaging or your registered email.
How do I get better job recommendations?
Complete your profile, update your CV, and include accurate skills and experience details.
For Employers & Hiring Managers
How do I post a job?
After creating an employer account, go to your dashboard, select “Post a Job,” fill in the job details, and publish.
Can I manage multiple job listings?
Yes. Your dashboard allows you to create, edit, duplicate, or close as many job listings as needed.
Can I receive applications directly on HiJobber?
Yes. You can manage applications from your dashboard, track progress, and communicate with candidates.
Do you offer promoted or featured job listings?
Yes. You can purchase featured job placements and recruitment packages for more visibility.
Can I post jobs for different locations or departments?
Yes. You can manage multi-location or multi-department job postings from one account.
For Recruiters & Staffing Agencies
Can recruiters create professional profiles?
Yes. Recruiter profiles allow you to highlight your experience, specialties, and current job openings.
How can recruiters or staffing agencies create profiles on HiJobber?
Recruiters and staffing agencies should sign up using the Employer account option. Once registered, you can customize your profile with your name, agency details, specialization, and branding to present yourself professionally to job seekers and employers.
Can recruiters post multiple jobs for different clients?
Yes. As an Employer-type account, recruiters and staffing agencies can post and manage jobs for various clients, departments, or locations directly from their dashboard.
Can I manage candidates for multiple employers?
Absolutely. Recruiters and agencies can source, shortlist, and manage candidates for different clients within the same dashboard, making it easy to coordinate multiple hiring projects.
Do you support high-volume or bulk job posting?
Yes. Recruiters and staffing agencies can publish jobs individually or in bulk, depending on their hiring needs and package options.
Are there subscription plans suitable for recruitment agencies?
Yes. Agencies can choose from flexible plans designed for frequent postings, ongoing talent sourcing, and full recruitment cycle management.
Payments & Subscriptions
What payment methods are supported?
We accept major debit/credit cards, online transfers, and supported digital payment gateways.
Do you offer refunds?
Refund eligibility depends on your subscription type and usage. Please review our refund policy or contact support.
Can I upgrade or downgrade my plan?
Yes. You can change your plan anytime from your account settings.
Are there discounts for long-term plans?
Yes. Discounts are available for quarterly and annual subscriptions.
Technical Support
I forgot my password. How do I reset it?
Click “Forgot Password” on the login page and follow the reset instructions sent to your email.
My job post isn’t showing. What should I do?
Check if your job listing is published or pending moderation. If the issue persists, contact support.
I’m not receiving email notifications. Why?
Check your spam folder and ensure your account email is up to date. You can also adjust notification settings in your dashboard.
How do I contact support?
Use the Contact Us page or reach out through the support email provided on the website.